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Welcome
Financial Dispute Resolution Service helps resolve complaints between consumers and their financial service providers.

Make a Complaint

Making a Complaint to Financial Dispute Resolution Service is simple and free. We will work with you and your financial service provider to reach an agreement. 

 

Join Financial Dispute Resolution Service

Financial Dispute Resolution Service is more than an approved dispute resolution scheme -  we make it easy for both financial service providers and consumers.

 

Search for Scheme Members

Is your financial service provider a member of Financial Dispute Resolution Service? All Financial Dispute Resolution Service members are listed in this section. You can search by name or location.

Search Results

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  • Complaints

    Making a complaint to Financial Dispute Resolution Service is a simple and free processWe will work ...

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  • FairWay

    About FairWayFinancial Dispute Resolution Service is owned and operated by FairWay Resolution Limite...

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  • More information

    Joining Financial Dispute Resolution ServiceIf you are a financial service provider in New Zealand, ...

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  • Members

    Financial Dispute Resolution Service MembersAll financial service providers registered in New Zealan...

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  • Resources

    We have some useful resources for consumers and financial service providers.

    Our resources include:...

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  • News

    You can read our latest news and updates in this section.

    Financial Dispute Resolution Service Chri...

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  • Fresh look for us!

    Fresh look for Financial Dispute Resolution Service!We thought it was time to refresh the look of Fi...

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  • Terms & Conditions

    Terms & ConditionsAll members of Financial Dispute Resolution service must adhere to the Rules of th...

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  • Make a complaint

    It's easy to make a complaintIf you have an unresolved issue with your financial service provider, c...

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