Membership of a dispute resolution scheme is a requirement of registration as a financial service provider.
This section of the website provides of the information about how to become a member of the FDR scheme, including forms, fees, and links to other organisations that are part of the registration process.
Join FDR has the information and application forms needed to join the FDR scheme. There are different types of membership; Individual, Organisation and Group.
Scheme fees outlines all of the costs associated with the FDR scheme. This includes the annual membership costs by membership type and complaint fees.
Scheme members lists all of the organisations and individuals that are currently FDR members.
How the scheme works explains both the dispute resolution process and the requirements on members.
Frequently asked questions answers some of the common questions about FDR. There is a separate section for scheme member FAQs.