Useful Links


Credit Contracts and Consumer Finance Amendment Act 2014

Financial Advisers Act 2008

Financial Markets Conduct Act

Financial Service Providers (Exemptions) Regulations 2010

Financial Service Providers (Registration and Dispute Resolution) Act 2008 - ammended 1 July


Code of Banking Practice

Code of Professional Conduct for Authorised Financial Advisers

Fair Insurance Code

Responsible Lending Code

Consumer rights and advice

Budgeting & Family Support Services, Mangere (Mangere Budgeting Services Trust) - Based in Mangere the Budgeting & Family Support Services provides support to the Mangere and South Auckland communities

Commerce Commission - The Commerce Commission ids the regulator that enforces three key pieces of competition and  legislation: the Fair Trading Act, the Credit Contracts and Consumer Finance Act, and the Commerce Act.

Community Law Centre - Free legal help throughout Aotearoa

Complaint Line - Links to most of New Zealand's complaint and dispute resolution schemes 

Consumer New Zealand - Consumer NZ is an independent, non-profit organisation established in 1959 dedicated to getting New Zealanders a fairer deal.

Citizens Advice Bureau - Free and confidential information, advice, support and advocacy

Language Link - Free and confidential information, advice, support and advocacy in 26 languages

New Zealand Federation of Family Budgeting Services - A network of free budgeting services

Human Rights Commission

Sorted - Your independent money guide to everything you need to know to get financially sorted, provided by the Commissioner for Financial Capabilty

Financial sector

Banking Ombudsman Service

Financial Service Providers Register (FSPR)

Financial Markets Authority (FMA) - The regulator for New Zealand's financial markets

Insurance & Financial Services Ombudsman

Finance industry associations

AAA Advisers Association

Financial Services Federation

Financial Advisers Association of New Zealand (FAANZ)

Institute of Financial Advisers

Insurance Brokers Association of New Zealand Inc (IFA)

Insurance Council of New Zealand

New Zealand Bankers Association

Professional Advisers Association (incorporating NZMBA) (PAA)


The Financial Services Council (FSC)