Consumer Rights Day 2016

The Consumer Protection team, Ministry of Business, Innovation and Employment (MBIE) is running a Consumer Rights Day on Wednesday 26 October 2016. 

This day brings together speakers from government, ombudsmen schemes and organisations that deal  with complaints from people when they have a  problem with different kinds of services. 

This includes problems with: 

  • a bank or finance company
  • an insurance company
  • a power (electricity and gas) company
  • a telephone, internet or mobile telephone company
  • managing their debt.

Where and when?

Wharewaka Function Centre, Taranaki Wharf, Odlins Square, Wellington  

Wednesday 26 October 2016 

9.30am – 3.10pm (Registration on the day starts at 8.45am)

Who will be presenting?

Speakers at the Consumer Rights day include the Financial Dispute Resolution Schemes, Telecommunication Dispute Resolution,  the Commerce Commission, the Ombudsman and the Disputes Tribunal.  

Why should you come? 

Attending the Consumer Rights Day will give you the chance to:

  • get information to help you (or your clients, family, friends or work mates) on what consumers’ rights are when particular services go wrong
  • hear directly from the people who deal with complaints and / or who have the authority to decide what should happen
  • speak to the presenters, or their staff, during the day if you, or somebody you know, has a particular (or a complicated) problem
  • pick up any pamphlets or brochures that the speakers may bring or be shown where their information can be found (eg on the internet)

How to register?

If you (or somebody you know) would like to attend please go to our click here to register by 19 October 2016

If you have any questions or have any difficulty registering please contact Douglas Pink at: douglas.pink@mbie.govt.nz