Annual General Meeting

The scheme has scheduled its annual general meeting for 1 pm, 8 September 2015, at Level 6, 109 Featherston Street, Wellington. An invitation is extended to all scheme members.

The Chair of the Advisory Council and Scheme Director will briefly review the year to 30 June 2015, look at systemic issues and outline the issues ahead for the scheme and its members.

We will invite feedback on whether the scheme is fulfilling its purpose,…”…to promote the long term interests of consumers and financial service providers by providing a complaints resolution scheme…. …in accordance with the principles of accessibility, independence, fairness, effectiveness, efficiency, and accountability; review the rules of the scheme and other items that members wish to raise.