Consumer rights and advice
Complaint Line
www.complaintline.org.nz
Citizens Advice Bureau. Free and confidential information, advice, support and advocacy.
www.cab.org.nz
Citizens Advice Bureau - Language Link. Free and confidential information, advice, support and advocacy in 26 languages
http://www.cab.org.nz/gethelp/aiyl/Pages/Helpinyourlanguage.aspx
Consumer New Zealand
http://www.consumer.org.nz
Legal Services Agency - Community Law Centres
http://www.lawaccess.lsa.govt.nz/law_centres.aspx
Community Law Centres, Fact Sheets and Guides
http://www.communitylaw.org.nz/Fact-Sheets-amp.3.0.html
New Zealand Federation of Family Budgeting Services
http://www.familybudgeting.org.nz
Budgeting & Family Support Services Mangere
mbudget@xtra.co.nz
09 275-2266
Commerce Commission - The Commerce Commission enforces three key pieces of competition and legislation: the Fair Trading Act, the Credit Contracts and Consumer Finance Act, and the Commerce Act.
http://comcom.govt.nz/fair-trading
Human Rights Commission
http://www.hrc.co.nz/
Financial Sector
The Reserve Scheme (FDR) Rules
Legislation On-Line
Financial Service Providers (Registration and Dispute Resolution) Act 2008
Legislation On-Line
The Financial Service Providers Register (FSPR)
http://www.business.govt.nz/fsp/
Code of Conduct for financial service providers
http://www.financialadvisercode.govt.nz/
Financial Adviser Policy
http://www.med.govt.nz/templates/StandardSummary____2308.aspx
Information about financial sector dispute resolution schemes
http://www.consumeraffairs.govt.nz/for-business/compliance/financial-dis...
Financial Markets Authority (FMA) - Financial Adviser Regulation
http://www.fma.govt.nz
Other Dispute Resolution Schemes
Financial Services Complaints Limited
Finance Industry Trainers
Strategi Institute
Professional development education for financial advisers
Professional education providers to the financial services industry since 1987
ETITO develops and maintains national qualifications and training systems for a number of industries, including finance
Finance Industry Associations
Institute of Financial Advisers
The Insurance Brokers Association of New Zealand Inc (IFA)
Professional Advisers Association (incorporating NZMBA) (PAA)
The Financial Services Council (FSC)
New Zealand Bankers Association
