Make a complaint to FDRS

To make a complaint on-line, answer the questions below and press submit.


It is free to make a complaint to FDRS.


The complaint must be about a current member of FDRS, or the financial service provider must have been a member at the time of the event. Please call us if you would like assistance to complete this form 0508 337 337.

Mandatory fields are marked with an asterisk *.

The form is also available as a document that can be downloaded and completed by hand.


Approximately when did the event take place?


This box will expand to fit your text

Your complaint or other supporting documents can be attached to this form.

Please provide as much information as you can to support your complaint. Check below for guidance:
• Copy of any relevant contracts / agreements.
• Copy of Terms and Conditions.
• Copy of any relevant policy / product documents.
• Copies of any correspondence relating to the complaint.
• Copies of receipts / payment confirmation / bank statements (if appropriate).
• Screenshots of Web Sites / web page / web documents, etc (if appropriate).

If seeking compensation for losses incurred;
• Evidence supporting any $ amounts being claimed
• Statements from witnesses (if appropriate).

This box will expand to fit your text

Contact details

(If different from above i.e: if you are making a complaint on behalf of someone else)

Please note