Apply now

Joining is easy.

Choose your membership type (see below), complete the Application Form (and Schedule if required), and return it to us via fax or email. We will get back to you within 24 hours with provisional membership details.

Note: you must commence your FSPR registration first in order to provide us with your FSP number.

Fax 04 918 4901

We will process your application immediately and get back to you within 24 hours confirming provisional membership. Once the FSPR has confirmed eligibility, we will issue an invoice for membership fees.

On payment of the invoice we will send you confirmation of membership, which will enable you to complete your FSPR registration obligations. We will include in our communication:

  • membership certificate

  • electronic FDRS logo to use as a “button” on your website to link to your complaints handling process and disputes resolution scheme

  • guidelines to operate a complaints handling process

  • form letters and register for your complaints handling process

  • membership number

  • password to the members-only area of our website

  • a stock of brochures for public display and hand out to customers with your disclosure statements, product/service terms and conditions

 If you have any queries, please call FDRS on 0508 337 337.


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