FDRS Annual Report 2016

Please find attached FDRS’s annual report for the 2015-16 financial year. It was a year of expansion for the service and we are poised for a great 2016-17 year. As part of FairWay Resolution, FDRS remains strong, stable, and prepared to help you and your customers resolve complaints and keep moving forward.

If you are in Wellington, please do join us for the Annual General Meeting on Monday, 31 October at 3 pm at FairWay’s offices, 109 Featherston Street, Level 6. FDRS’s Advisory Council will be in attendance and look forward to meeting you.

Language Options

FDRS provides access to a free telephone service in 43 different languages. Freephone us at 0508 337 337 and ask for an interpreter. Summary of FDRS site content is available in several languages. Click on a language to view a PDF document.